This is a visitor service discussion - not the 'why the heck do we still use these things?' discussion.
We know one of the best ways to facilitate change is to offer a different, better behavior that addresses the need that triggers the activity we wish to change.
Bottled water. They want to buy it, we want them to bring a bottle and fill it. Drinking fountains are less prevelent, bathroom faucets not so bottle-friendly. What to do?
Water bottle filling stations, of course!
This one is placed at an intersection of four buildings - a high traffic area.
I would place it in a high traffic area in your museum and make sure there's one right near the gift shop where you sell branded reusable bottles.
But it's not good enough to just offer a stopgap. Reward and reinforce this positive behavior with feedback:
Of course, you have to plug in the station (see plug underneath the unit), but then if you buy or use green power, that's really not an issue, is it?
We know one of the best ways to facilitate change is to offer a different, better behavior that addresses the need that triggers the activity we wish to change.
Bottled water. They want to buy it, we want them to bring a bottle and fill it. Drinking fountains are less prevelent, bathroom faucets not so bottle-friendly. What to do?
 |
| Seen at Johns Hopkins Hospital, Baltimore, MD |
This one is placed at an intersection of four buildings - a high traffic area.
I would place it in a high traffic area in your museum and make sure there's one right near the gift shop where you sell branded reusable bottles.
But it's not good enough to just offer a stopgap. Reward and reinforce this positive behavior with feedback:
Of course, you have to plug in the station (see plug underneath the unit), but then if you buy or use green power, that's really not an issue, is it?
No comments:
Post a Comment